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  • Q. Is it possible to purchase Sintai Furniture products online?
    A.

     

    A: Sintai Furniture products sell through authorized retailers only. 

    However, many of our retailers do provide online ordering through their website, for customers within their service areas. We strongly recommend that you purchase your furnishings through a local retailer, to ensure you have the very best service after the purchase. 

     

     

    A: Sintai Furniture products sell through authorized retailers only. 

    However, many of our retailers do provide online ordering through their website, for customers within their service areas. We strongly recommend that you purchase your furnishings through a local retailer, to ensure you have the very best service after the purchase. 

     
  • Q. Can I buy Sintai Furniture products directly from the factory?
    A.

    A: Yes ! But we have a minimum order requirement ( MOQ ) for items, ranging from 50 pieces to 200 pieces.

    Please “contact us “  and let us know which item, and how many pieces  you are interested in buying. We will then be able to quote you a price and a MOQ number. Some items have a special price at larger quantities.

    For those wishing to buy only one piece, you are welcome to visit our retail partners , but items may be of a slightly different design. Thank you so much for your interest. 

    For list of retailers : Crate & Barrel, Serena & Lily, Pottery Barn, CB2, West Elm, Cost Plus World Market, Costco, At Home, HomeGoods, Canadian Tire, Argos

    A: Yes ! But we have a minimum order requirement ( MOQ ) for items, ranging from 50 pieces to 200 pieces.

    Please “contact us “  and let us know which item, and how many pieces  you are interested in buying. We will then be able to quote you a price and a MOQ number. Some items have a special price at larger quantities.

    For those wishing to buy only one piece, you are welcome to visit our retail partners , but items may be of a slightly different design. Thank you so much for your interest. 

    For list of retailers : Crate & Barrel, Serena & Lily, Pottery Barn, CB2, West Elm, Cost Plus World Market, Costco, At Home, HomeGoods, Canadian Tire, Argos
  • Q. Where can I get assembly instructions?
    A.

    A: Contact Sintai Furniture Customer Service, including the group name or the item number, and we will provide assembly instruction by email.

    A: Contact Sintai Furniture Customer Service, including the group name or the item number, and we will provide assembly instruction by email.
  • Q. How can I get replacement parts for my Sintai Furniture?
    A.

    Replacement parts can be ordered through our Customer Service.

    Replacement parts can be ordered through our Customer Service.
  • Q. Where can I find the dimensions of a piece of furniture?
    A.

    Furniture dimensions are available when you look up our product by its product page or via our Online Catalog.

    Furniture dimensions are available when you look up our product by its product page or via our Online Catalog.
  • Q. How do I become a sales representative with Sintai Furniture?
    A.

    A: Our authorized furniture sales will be happy to keep in contact with you. To find our authorized team, please Contact Us.

    A: Our authorized furniture sales will be happy to keep in contact with you. To find our authorized team, please Contact Us.
  • Q. What if I have a question that isn't answered here?
    A.

     If you need further assistance, please Contact Us.

     If you need further assistance, please Contact Us.
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